Please read these Terms and Conditions of Use thoroughly so that you can help us ensure that the form and content of Mail-Online is of a high quality at all times. When you create, activate and upgrade an email account on mail-online or its subdomains, you are obliged to comply with the Terms and Conditions of Use outlined below.
Mail Online and additional mail domains consist of the following:
mail-online.email, weekonline.com, mail-online.dk, mail-online.se
You will be asked to activate your account the first time you log in. Here, you will also be asked to enter some account information which, for example, will enable us to help you if you forget your password in the future.
There is no charge for activating your account and, in the free trial version, the capacity of your inbox will be 10MB for 3 months. If you would like more space, or if you would like to continue with your account after the trial period expires, you can upgrade your mail account. You can create one trial account per user / IP address.
Warning: Email accounts that are not activated within 14 days of creation, will automatically be deleted. If your activated account is not upgraded during the trial period, it will be deactivated by the expiration date, and then deleted automatically 30 days. During this period the upgrade / re-activation of the account take place if the user so desires. Once an account is deleted, it can not be restored, but must then be created from scratch.
Use of Mail-Online
Once you have created and activated an account, you will be able to send and receive e-mails to and from Mail-Online or subdomain you have selected. The first 3 months is free and gives you a capacity of 10GB of space in your Inbox. If you require more space, or want to continue after the trial period, you can upgrade your account to get this. We reserve the right to change the capacity that is made available in the standard version.
If you wish to back up your data in your mail account, your account must be upgraded. No back-ups of data are made on free trial accounts.
Mail-Online's obligations: Mail-Online will provide a web-based email service whereby you can log in to your email account from an internet browser from any computer with internet access whatsoever.
Users' obligations As a user of Mail-Online or its subdomains you are obliged:
- Not to provide any type of inaccurate or false information in connection with your account.
- Not to use your mail account to send messages which may appear offensive or insulting to the recipients.
- Not to send, from yourself or others, spam e-mails from your mail account.
- To activate your account in accordance with the instructions you receive on your first login.
If you fail to comply with these obligations we reserve the right to deactivate or delete your account without warning.
Prices and payment terms
Should a user wish to upgrade his/her mail account, this requires the user to have a subscription.
All subscriptions are billed for 3, 6 or 12 months at a time according to the user's choice; the first of these bills is issued at the time of upgrading:
Prices and payment terms for subscriptions for mail-online and sub maildomains are as follows:
Subscription period 90 days:
- 100 MB, USD 16.00/month, total debited USD 48.00
- 10 GB, USD 30.00/month, total debited USD 90.00
- 50 GB, USD 45.00/month, total debited USD 135.00
- 100 GB, USD 60.00/month, total debited USD 180.00
Subscription period 180 days:
- 100 MB, USD 12.00/month, total debited USD 72.00
- 10 GB, USD 22.00/month, total debited USD 132.00
- 50 GB, USD 34.00/month, total debited USD 204.00
- 100 GB, USD 45.00/month, total debited USD 270.00
Subscription period 365 days:
- 100 MB, USD 8.00/month, total debited USD 96.00
- 10 GB, USD 15.00/month, total debited USD 180.00
- 50 GB, USD 22.00/month, total debited USD 264.00
- 100 GB, USD 30.00/month, total debited USD 360.00
Once you have upgraded your account, daily back-ups of your data are made so that it is totally secure. Data can be reestablished for up to seven days after the last back-up.
The upgraded email account will be available once payment has been completed, which is normally within 15 minutes.
Subscription terms and conditions:
All subscriptions are extended automatically upon the expiry of each payment period until the user cancels his/her subscription. With this subscription, users no longer run the risk of the ordered subscription running out. The payment amount demanded will always be in accordance with the applicable prices at the time of collection.
Cancellation of subscription and account deactivation:
A user can cancel his/her subscription at any time with effect from the end of the current payment period. A subscription cannot be cancelled or downgraded retrospectively. However, the purchased upgrade will be available until the subscription period expires.
When a subscription is cancelled and the subscription period expires, the mail account will be deaktivated, and no further demands for payment will be made.
If a user wants to delete his account before the subscription period expires, this can be done in the account settings. However, this does not allow for a refund of the in-service payment period.
If you wish to cancel your subscription or delete your email account, you can send an email to firstname.lastname@example.org, which will return an autoreply with a link and instructions to do so.
Prices are applicable from 1.9.2014 and include VAT.
Mail-Online ApS (ISP 3000 ApS)
DK 2950 Vedbæk
CBR 29 24 00 35