Terms and Conditions of Use

These terms are applicable to the Mail-Online and all additional mail domains.


Please read these Terms and Conditions of Use thoroughly so that you can help us ensure that the form and content of Mail-Online is of a high quality at all times. When you create, activate and upgrade an email account on mail-online or its subdomains, you are obliged to comply with the Terms and Conditions of Use outlined below.

Mail Online and additional mail domains consist of the following:

- mail-online.email
- mail-online.club
- weekonline.com
- mail-online.se
- mail-online.dk
- post-online.dk

Activation:

Until you activate your account, you will only be able to receive a maximum of 1 messages in your Inbox. This limit has been set in order to prevent misuse and it will disappear when you have activated your account.

You will be asked to activate your account the first time you log in. Here, you will also be asked to enter some account information which, for example, will enable us to help you if you forget your password in the future.

There is no charge for activating your account and, in the free trial version, the capacity of your inbox will be 10MB for 3 months. If you would like more space, or if you would like to continue with your account after the trial period expires, you can upgrade your mail account.

Warning: Email accounts that are not activated within 14 days of creation, will be disabled and then deleted automatically after 90 days. If your account is not upgraded during the trial period, it will be deactivated by the expiration date, and then deleted automatically 90 days. During this period the upgrade / re-activation of the account take place if the user so desires. Once an account is deleted, it can not be restored, but must then be created from scratch.

Use of Mail-Online

Once you have created and activated an account, you will be able to send and receive e-mails to and from Mail-Online or subdomain you have selected. The first 3 months is free and gives you a capacity of 10MB of space in your Inbox. If you require more space, or want to continue after the trial period, you can upgrade your account to get this. We reserve the right to change the capacity that is made available in the standard version.

If you wish to back up your data in your mail account, your account must be upgraded. No back-ups of data are made on free trial accounts.

Mail-Online's obligations: Mail-Online will provide a web-based email service whereby you can log in to your email account from an internet browser from any computer with internet access whatsoever.

Users' obligations As a user of Mail-Online or its subdomains you are obliged:

- Not to provide any type of inaccurate or false information in connection with your account.
- Not to use your mail account to send messages which may appear offensive or insulting to the recipients.
- Not to send, from yourself or others, spam e-mails from your mail account.
- To activate your account in accordance with the instructions you receive on your first login.

If you fail to comply with these obligations we reserve the right to deactivate or delete your account without warning.

Prices and payment terms

Should a user wish to upgrade his/her mail account, this requires the user to have a subscription.

All subscriptions are billed for 6 months at a time; the first of these bills is issued at the time of upgrading:

Prices and payment terms for subscriptions for mail-online and all sub maildomains are as follows:

Global USD:

- 100 MB, USD 8.00/month, total debited USD 48.00
- 10 GB, USD 16.00/month, total debited USD 96.00
- 50 GB, USD 24.00/month, total debited USD 144.00
- 100 GB, USD 32.00/month, total debited USD 192.00

Danmark DKK:

- 100 MB, 49,00 DKK/måned, debiteres samlet med 294,00 DKK
- 10 GB, 89,00 DKK/måned, debiteres samlet med 534,00 DKK
- 50 GB, 134,00 DKK/måned, debiteres samlet med 804,00 DKK
- 100 GB, 179,00 DKK/måned, debiteres samlet med 1.074,00 DKK

Sverige SEK:

- 100 MB, 59,00 SEK/månad, totalt belopp 354,00 SEK
- 10 GB, 109,00 SEK/månad, totalt belopp 654,00 SEK
- 50 GB, 159,00 SEK/månad, totalt belopp 954,00 SEK
- 100 GB, 219,00 SEK/månad, totalt belopp 1.314,00 SEK

Once you have upgraded your account, daily back-ups of your data are made so that it is totally secure. Data can be reestablished for up to seven days after the last back-up.

The upgraded email account will be available once payment has been completed, which is normally within 15 minutes.

Subscription terms and conditions:

All subscriptions are extended automatically upon the expiry of each payment period until the user cancels his/her subscription. With this subscription, users no longer run the risk of the ordered subscription running out. The payment amount demanded will always be in accordance with the applicable prices at the time of collection.

Cancellation of subscription and account deactivation:

A user can cancel his/her subscription at any time with effect from the end of the current payment period. A subscription cannot be cancelled or downgraded retrospectively. However, the purchased upgrade will be available until the subscription period expires.

When a subscription is cancelled and the subscription period expires, the mail account will be deaktivated, and no further demands for payment will be made.

If a user wants to delete his account before the subscription period expires, this can be done in the account settings. However, this does not allow for a refund of the in-service payment period.

If you wish to cancel your subscription or delete your email account, you can send an email to customerservice@mail-online.email, which will return an autoreply with a link and instructions to do so.

Prices are applicable from 1.9.2013 and include VAT.

Mail-Online
Head Office:
ISP 3000 ApS
Strandvejen 60
DK 2900 Hellerup
CBR 29 24 00 35

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